Sent the phone in, got the new one.

Have your mobile number and device.

If you prefer, you can use the protection ® app by assurant ® to view plan details and file a claim.

You can also check out our faqs.

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I filed a claim in feb 2021 damaged phone and shipped it to assurant with the same prepaid label and tapped it up.

Has anyone else had to wait quite a while for assurant.

Thank you for taking the first step toward a greener way to get your device protection documents.

Learn about your plan's benefits, coverage, and program summaries.

It shows delivered march 12th to their warehouse.

Use chat to get answers to your questions or to connect with a live agent.

If you have a tier 6 device, this can end up being a surprise charge of $600 on your phone bill that you'll be responsible for paying as tmobile or any phone carrier using.

My son was looking at an upgrade but his phone had a small chip in the top corner of the screen.

File, track, or continue claim.

I have met someone.

They say you don't have.

It's shitty because you said you broke your phone on tuesday morning and moved the sim to a spare and then filed a claim saying it happened on tuesday.

I am going through the same thing.

This is actually the proper procedure.

A few months went by & my bill was showing a $700 fee.

Your device will need to pass a visual mechanical inspection to qualify for enrollment.

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I put in a claim 1 week ago today for a replacement phone from assurant, paying my deductible instantly via debit card.

It should only be $5.

Hello, i am desperate for answers and limited on contacting because i don't have a phone currently.

I didnt have the money for the $150 insurance deductible so i waited until i did.

I used the mytmoclaim service through assurant and.