Comcast Cable Return Equipment - forums

Sign in and visit the equipment return page.

For accessories, you have 30 days from your purchase date to start a.

1) original phone rep.

You must have your xfinity id and password to process your return online.

— be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how comcast knows who the equipment came from.

I used my own cable modem/router.

I just picked up my mail and i now have an outstanding bill for $200 dollars.

Use the return label in your getting started kit.

The cable don’t need to be returned.

— xfinity equipment can be returned to any ups store or xfinity store.

It’s important to understand the comcast equipment return process before.

I can’t tell which cables are ours and which cables are property of xfinity.

Here's the bullet points of our adventure:

— we recently moved outside of the xfinity service area, and would desperately like to return our equipment.

— why do i keep getting texts to return xfinity equipment when i never had xfinity equipment!!??

If you fail to do so, they will charge you the full retail value of the new equipment.

Is it ok if i am missing a cable.

I am returning a rental modem/router and tv box as we just moved.

View your equipment information in your account.

There is now way that i can.

Initiate your return online and send your equipment back with a prepaid ups shipping label.

— comcast requires you to return all equipment within ten days of disconnecting service.

The only thing they want back is the equipment they rent to you like the modem/router, cable box, flex device, etc.

There are three options for returning your rented equipment:

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— sign in and visit the equipment return page.

You can view the make, model and serial number of your tv box and modem in your account.

— simple options to return xfinity equipment.

Exchange your existing equipment at an xfinity retail store.

You must have your xfinity id and password to process your return online.

Online with prepaid shipping label.

You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange.

Should you need to return your rented equipment, there are a few ways to do so.

To return equipment to comcast xfinity, you will need the following:

You can use this information to:

If you don't, you can head directly to a ups store.

Good luck on your move.

Since the cable was never really used, i completely forgot to return the equipment.