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The ticket sat completely ignored until 4 days ago.
Open your ubisoft connect.
Webi once needed some help with a technical thing, i was getting nowhere with their dedicated support system so i went to the support channel in the ubisoft discord.
Webif this keeps happening though, please can you open a ticket with us here:
β§perduraboβ§ sep 24, 2023 @ 3:25am.
Webyou can open a ticket by clicking contact us on this page:
Click your name and choose.
Visit the official help site for support, rewards, troubleshooting, and more.
I tried starting the game today and there was a 30gb update available. i installed that and lunched the game. all my save files are back and working!!
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Webi submitted a support request in december because i wasn't getting any of the free login rewards (caches, santa suit, etc).
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